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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will show up. It includes elaborate info about all the actions that you can carry out on that particular page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich range of instructional videos illustrating how to work with our web hosting Control Panel. They're created for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, have a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by actual customers and provides real solutions. We periodically "revamp" our FAQ database with new questions & answers in an attempt to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our great team of customer service technicians available 24-7 and eager to help you with any question. Each support ticket you open will be replied to in less than sixty minutes (the average ticket response time being about 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248189

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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